FAQ'S

FAQs

Ordering

How do I place an order?

Simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Can I modify or cancel my order after placing it?

You can modify or cancel your order within [Insert Timeframe] by contacting our customer support team at [Insert Contact Details].

Do you offer bulk orders or discounts?

Yes, we offer special pricing for corporate and bulk furniture orders. Please contact us at info@zebfurniture.com for details.

What are your shipping options?

We provide safe and reliable delivery services for all furniture items, including large executive pieces.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email.

Do you ship internationally?

Yes, international shipping is available for select products. Contact us for more details.

What is your return policy?

We accept returns within 7 days of delivery for unused and undamaged items.

How do I initiate a return?

Simply contact our support team with your order number, and we’ll guide you through the return process.

When will I receive my refund?

Refunds are processed within 5–7 business days after your returned item is received and inspected.

4.1 What payment methods do you accept?

We accept all major debit/credit cards, bank transfers, and secure online payments.

4.2 Is my payment information secure?

Absolutely. All transactions are processed through secure, encrypted payment gateways.

5.1 Are the products authentic?

All our furniture pieces are crafted from premium materials and designed to meet the highest quality standards.

5.2 Do you offer product warranties?

Yes, most of our executive furniture includes a standard warranty. Details are listed on each product page.

Do I need an account to place an order?

No, you can checkout as a guest or create an account for faster future orders.

How can I contact customer support?

You can reach us anytime at info@zebfurniture.com or through our contact page

Do you offer gift cards?

Currently, we do not offer gift cards.

How do I subscribe to your newsletter?

Enter your email on our homepage to get updates on new arrivals and office furniture trends.

Feel free to reach out — our team is always happy to assist you!